Shipping policy

At Hair Doll Supply, we’re committed to getting your order to you quickly, safely, and efficiently.

🕒Processing Time

Please allow 2–5 business days (excluding weekends and holidays) for order processing before shipping. During sales, launches, or high-volume periods, processing may take slightly longer.

🚚 Shipping Rates

 

Orders under $150: Flat shipping rate of $35.

Orders $150 and up: FREE shipping.

All orders include tracking information once shipped. You will receive a confirmation email or text with your tracking number once your package is on the way.

 

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Shipping Carrier & Delivery

We use trusted carriers such as USPS. Standard shipping times typically range from 2–5 business days depending on your location.

 

Signature may be required for higher-value shipments.

💡 Hair Doll Supply is not responsible for delays caused by the carrier, weather issues, or incorrect shipping addresses entered at checkout.

Tracking information will be sent to you after your order is processed. Please allow up to 48 business hours for order processing. Once your tracking number is received, track your order using usps tracking system. https://tools.usps.com/go/TrackConfirmAction